Convenient location near restaurants, attractions, and an industrial park. 👍 All the staff are friendly and helpful here.

Great way to kick off the day with a yummy breakfast, including bacon 🥓 and yogurt!

This place's location is great - we could easily walk to all the places we wanted to visit, the staff were helpful, and the breakfast was amazing with a variety of options like muffins and different cereals.

Spacious and newly decorated room with a kitchenette, perfect for whipping up some meals. Plus, there's a cool pool to enjoy too! The staff here are beyond helpful, always ready to assist with a smile 😊.

I liked the room I liked the clean room and the two TV sets. I also like they had extra towels, they did not have extra toilet paper, which is important. The breakfast was the best I have had when I traveled. I liked the selection of items and the juices. The tables were clean. The women who worked the breakfast was nice and helpful. Will stay there again......

The breakfast was incredible for what was on offer with muffins, bacon. The location for West Springfield was good and magnificent, so close to the Turnpike, restaurants and travel destination and casino. Furthermore, close to eveything.

zero

Room small,food in am was cols and very poor quality, desk people could have cared less if we were there . it took 3 calls to desk to get a wake-up call for morning(nobody answered the first 2) the room was dirty. fire doors left open(this after a recent fire ) location was in a scary are and hard to find with GPS. This is not our first Comfort inn but it may influence our choices in the future. the breakfast food was uneatable cold overcooked.

The newly remodelled room was a decent size and setup perfectly for the ironing board. The hotel's location is very convenient, with nearby restaurants, an industrial park, and easy access to the Turnpike.

Room was fine, breakfast was fine, the hi-fi worked

I had asked for a 1st Floor Room if no elevator as I have a handicap. That request was ignored and no such room was available when I arrived at about 6 PM. Getting to the second floor was difficult especially with a carryon suitcase.

That I had to spend 20 dollars a day to go to a gym.xbecause you really don't have 1

I had a great time here! The hotel is so peaceful and charming. But the best part was the staff - they were super friendly and helpful. Also, I liked that there were storage units for luggage. 🌟

Staff was friendly and helpful,rooms were very nice,beds were comfortable.Price was good.

Planned trip months prior and was looking forward to swimming and workout facilities,place had a fire and they were closed down,due to remodeling.I wish we were notified prior to checking in,would of booked else where to have these important needs for us.

The hotel is impeccably clean and the staff is very friendly. They offer a good value for the money. There is a huge variety of breakfast options available. The location is comfortable, with free parking and it is within a short walk to restaurants and popular travel destinations.

the room upgrade.

was not notified of the fire in advance of our arrival.

Friendly staff, modern rooms with plenty of space for luggage. I paid $166 for my stay. Check-in was quick and there's parking available right on the premises! 🚗